A Craftsman battery pole saw that won’t start can be frustrating, but with a little patience and some basic troubleshooting, you can often resolve the issue yourself. By checking the battery, inspecting the safety features, examining the chain and bar, and cleaning the pole saw, you can ensure that your tool is in optimal working condition and ready to tackle your next trimming project.
Troubleshooting Your Craftsman Battery Pole Saw
Check the Battery
The most common reason for a battery-powered pole saw not starting is a depleted or faulty battery. To ensure that your battery is charged and functioning properly, follow these steps:
- Make sure the battery is fully charged. If it’s not, charge it according to the manufacturer’s instructions.
- Inspect the battery for any visible damage or swelling. If you notice any issues, replace the battery immediately.
- Ensure that the battery is properly seated in the pole saw. Remove and reinsert the battery, making sure it clicks into place.
Inspect the Safety Features
Craftsman battery pole saws are equipped with safety features designed to prevent accidents and injuries. If your pole saw isn’t starting, it’s possible that one of these safety features is engaged:
- Check the safety switch or lock-off button. Ensure that it’s in the correct position to allow the pole saw to start.
- Inspect the chain brake. If it’s engaged, disengage it by pulling the chain brake handle toward the front handle.
Examine the Chain and Bar
A damaged or improperly installed chain and bar can prevent your pole saw from starting. To inspect these components:
- Ensure that the chain is properly tensioned and seated on the bar. If necessary, adjust the chain tension according to the manufacturer’s instructions.
- Check the chain for damage, such as broken or missing teeth. If you find any issues, replace the chain.
- Inspect the bar for damage or excessive wear. If needed, replace the bar.
Clean the Pole Saw
Dirt, debris, and sawdust can accumulate in your pole saw, potentially causing it to malfunction. To clean your pole saw:
- Remove the battery and ensure the pole saw is turned off.
- Use a soft brush or cloth to clean the exterior of the pole saw, paying special attention to the air vents and cooling fins.
- Remove the chain and bar, and clean them thoroughly with a brush and soapy water. Dry them completely before reassembling.
Consult the Owner’s Manual
If you’ve tried the above steps and your Craftsman battery pole saw still won’t start, consult the owner’s manual for additional troubleshooting tips and information on how to contact customer support for further assistance.
